How Can We Help?
Search for answers or browse our knowledge base.
Hardware & Software Requirements
Hardware & Software Recommendations for FFI Client v4.15 – v4.23
Reporting Client | Transcription Client | Administration Client | |
Dedicated | Recommended | Recommended | No |
CPU (see CPU Benchmarks) |
Recommended -A PassMark score of 8000 or > (e.g. Intel Core i7-4722HQ @ 2.40GHz )
Minimum: A passmark score of 5000 |
Recommended: A PassMark score of 4000 or > | Recommended: A PassMark score of 4000 or > |
RAM | Recommended: 3GB
Optimal: 8GB or > Required Available Memory: 2GB |
Recommended: 3GB
Optimal: 8GB Required Available Memory: 1GB |
Recommended: 3GB
Optimal: 8GB Required Available Memory: 1GB |
Available Hard Disk Space | 1 GB Recommended, 2GB or > Optimal on C:\ | 1 GB Recommended, 2GB or > Optimal on C:\ | 1 GB or > Recommended on C:\ |
USB Port | Required | Required | N/A |
Operating System Requirements | MS Windows 7 (Ultimate or Professional) 32* or 64 Bit
MS Windows 10 (Pro or Enterprise) 32* or 64 Bit |
MS Windows 7 (Ultimate or Professional) 32* or 64 Bit
MS Windows 10 (Pro or Enterprise) 32* or 64 Bit |
MS Windows 7 (Ultimate or Professional) 32* or 64 Bit
MS Windows 10 (Pro or Enterprise) 32* or 64 Bit |
.NET Framework | 4.5.2 or greater | 4.5.2 or greater | 4.5.2 or greater |
Video Settings | 16 bit color depth
1280 x 1024 or > |
16 bit color depth
1280 x 1024 or > |
16 bit color depth
1280 x 1024 or > |
Input Devices | Philips SpeechMikes
Footpedal** |
Footpedal** | N/A |
Internet Explorer | Internet Explorer 11 | Internet Explorer 11 | Internet Explorer 11 |
* In 32 bit Operating Systems, only 3.5GB of total memory is supported by the Operating System. Running the Reporting Client in such an environment runs a significant risk of encountering problems with available memory resulting in degraded performance and/or errors.
** Please see Supported Recording Devices for a list of devices for use with the FFI Reporting Client.
CPU Benchmarks
While the above CPU guidelines serve as a good general rule for system requirements, it is often helpful to assess particular computers in your organization against an ideal CPU speed. Websites like www.cpubenchmark.net offer objective scores to individual processors. By going to a site such as www.cpubenchmark.net you can get benchmark score for your processor(s) and compare it to the recommended value of 8000. Any computer with a benchmark score lower than 8000 may experience significant issues with performance or speech recognition. This recommended system configuration is based on a typical radiology reading workstation in which FFI is working alongside a standard PACS Viewer. Requirements will vary depending on individual configurations and needs.
Other Client Machine Requirements
- Read/Write access to C:\MModal and all subfolders for Local System Account (or account specified for M*Modal Desktop Service)
- Read/Write access for Interactive User to C:\MModal and all subfolders
- If performance issues are encountered, disable virus scan on C:\MModal
- If SSL3 has been disabled, Fluency can be configured to support TLS through a change to the Fluency INI file.
FFI Client with Fluency Direct
If you are using the FFI Client with Fluency Direct, the following requirements apply:
- Hard Drive Space: 4GB for local Recognition, 1GB for remote Recognition
- .NET Framework: 4.6.1
- US: Access to fluencydirect.mmodal.com:443, fd-atl.mmodal.com:443, audiorelayserver.mmodal.com:8077. fluencyupdate.mmodal.com:443 and catalyst-apps.mmodal.com:443
User Access Control (UAC) must be disabled during initial install and it is strongly recommended to be left off after.
WAN/Internet
Requirements | |
Server: | Connectivity to the Fluency server must be routable from the client over port 443 for SSL/TLS traffic. |
Client Network Speed | 100BaseT or > to Fluency Server recommended for best performance |
External network requirements | 500Kb/s / 10 concurrent users |
Accessible Internet URIs: | https://live.mmodal.com
https://integration.mmodal.com (for Test environment) OR IP range 208.88.41.0/24 |
Proxy Access | Not supported without a firewall exception to the above URIs |